This Privacy Policy explains how Svaarian collects, uses, and protects
your personal information when you use our ride-sharing website and mobile application
to book local and long-distance rides.
Effective Date: February 04, 2026
Website: https://svaarian.com
Svaarian is a technology-based ride-sharing platform that connects users looking to book local or intercity rides with independent drivers. Svaarian does not own vehicles and does not provide transportation services directly.
We collect your mobile number to create and manage your account. Email address is optional and may be used for communication purposes.
We collect pickup and drop locations, route details, distance, ride date and time, driver bids, and ride history to enable booking, tracking, and dispute resolution.
We may collect IP address, browser type, device information, and usage logs to improve platform performance, security, and analytics.
Payments are made directly between drivers and users. Svaarian currently supports Cash on Delivery (COD). Svaarian does not store credit card, debit card, or banking details.
Svaarian may use third-party services such as map providers, SMS gateways, analytics tools, and hosting providers. These third parties may process information according to their own privacy policies.
We use analytics tools to analyze how users interact with the platform. This helps us improve performance, detect fraud, and enhance overall experience.
We retain personal data only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Deleted accounts may retain limited information where required by law.
You have the right to:
We implement reasonable technical and organizational security measures, including encryption, access controls, and monitoring, to protect your information against unauthorized access, misuse, or disclosure.
Svaarian acts only as a technology platform. Drivers and users interact independently. Svaarian is not responsible for ride quality, driver behavior, pricing disputes, or payment issues unless required by law.
Ride cancellation and refund terms are mutually agreed between drivers and users. Svaarian does not guarantee refunds and is not responsible for payment disputes arising from cancelled or incomplete rides.
Any disputes should be resolved amicably between the parties involved. If unresolved, disputes shall be governed by applicable Indian laws.
This Privacy Policy is governed by the laws of India. Courts in India shall have exclusive jurisdiction.
If you have questions or concerns regarding this Privacy Policy, you may contact us at:
Email: info@svaarian.com
Website: https://svaarian.com
This Privacy Policy may be updated from time to time. The latest version will always be available on this page.
